Employee Monitoring Law Planner
Sources

Florida Security of Communications Act (Florida Statutes chapter 934)

Law. Placed at Florida. Read 30 Sep 2026; 5 provisions cited by the planner.

What does Fla. Stat. 934.03 and 934.02 require?

A person must not intentionally intercept, try to intercept, or procure anyone else to intercept a wire communication, which covers telephone calls carried in whole or part over wire or cable, unless an exception applies. Also cited: 934.03(1)(a), in-person conversations: record only with the prior consent of all parties where privacy is expected; 934.03(1)(a), electronic communications in transit: intercept only with the prior consent of all parties.

Fla. Stat. 934.03(1)(a)Phone calls: record or monitor only with the prior consent of all parties

A person must not intentionally intercept, try to intercept, or procure anyone else to intercept a wire communication, which covers telephone calls carried in whole or part over wire or cable, unless an exception applies. For a business or private person the exception is 934.03(2)(d): every party to the call has given prior consent. One party's consent, including the recording party's own, is not enough in Florida. Penalty: third-degree felony (934.03(4)).

What a reviewer asks to see: Inventory of call recording and live-listening tools that touch Florida callers or employees (contact centre, sales dialler, softphone, mobile recording apps); Call-start announcement script and platform configuration showing the announcement plays before recording starts on inbound and outbound calls; Record of how continued participation after the announcement is treated as consent, reviewed by counsel
Where monitoring plans usually fall short: Outbound or internal calls recorded without the announcement that inbound calls carry; Reliance on the federal one-party rule for calls with a party in Florida; Supervisor barge-in or silent listening that starts before any party is told
Source: Florida Security of Communications Act (Florida Statutes chapter 934), read 30 Sep 2026
Fla. Stat. 934.03(1)(a)In-person conversations: record only with the prior consent of all parties where privacy is expected

A person must not intentionally intercept an oral communication, meaning spoken words uttered with a justified expectation that they are not being intercepted, without the prior consent of all parties (934.03(2)(d)). Conversations in circumstances where no such expectation is justified, such as a public meeting, are outside the definition. For an employer this covers audio on CCTV, meeting-room and office recording, body-worn and in-vehicle microphones, and managers recording interviews.

What a reviewer asks to see: Register of devices capable of capturing audio in Florida workplaces and vehicles, with the notice or consent relied on for each; Policy requiring every participant's agreement before an interview, grievance or disciplinary meeting is recorded, with the consent record kept; Signage and configuration evidence showing CCTV audio is disabled where consent cannot be obtained
Where monitoring plans usually fall short: CCTV cameras with microphones enabled by default in break rooms or offices; Manager records a meeting on a phone without asking the attendees; In-cab dashcam audio recording drivers' conversations without their agreement
Source: Florida Security of Communications Act (Florida Statutes chapter 934), read 30 Sep 2026
Fla. Stat. 934.03(1)(a)Electronic communications in transit: intercept only with the prior consent of all parties

A person must not intentionally intercept an electronic communication (messages, chat, email, data and other transfers by wire, radio or optical system) while it is being transmitted, unless all parties have consented in advance (934.03(2)(d)) or another exception applies. Tools that capture message content in transit, such as keystroke capture of messages or network inspection of personal messaging, fall here.

What a reviewer asks to see: List of monitoring tools that capture message or chat content in transit for Florida users, with the consent mechanism for each (signed acknowledgement, login banner, terms); Evidence that external correspondents on monitored channels are informed, for example a chat-widget disclosure
Where monitoring plans usually fall short: Web chat or messaging content captured by a third-party tool with no disclosure to the visitor; Employee acknowledgement covers email only while chat and messaging are also captured
Source: Florida Security of Communications Act (Florida Statutes chapter 934), read 30 Sep 2026
Fla. Stat. 934.02(4)(a)Business-extension exclusion: provider-furnished telephone equipment used in the ordinary course of business

Telephone or telegraph equipment, or a component of it, furnished to a subscriber by a wire or electronic communication service provider in the ordinary course of its business and used by the subscriber in the ordinary course of the subscriber's business (or furnished by the subscriber for connection to the service and so used) is not an interception device, so its use is not an interception. An employer relying on this exclusion must keep the monitoring on such equipment and within the ordinary course of business; it does not cover separate recorders, software added outside the provider's service, or monitoring of personal calls beyond what the business need requires.

What a reviewer asks to see: Description of the telephone equipment and service used for monitoring, showing it is provider-furnished and used in the ordinary course of business; Written business purpose for extension monitoring (quality, training, fraud prevention) and the rule for ending monitoring of personal calls
Where monitoring plans usually fall short: Third-party recording software treated as provider equipment; Personal calls monitored in full under a business-purpose rationale
Source: Florida Security of Communications Act (Florida Statutes chapter 934), read 30 Sep 2026
Fla. Stat. 934.03(1)(d)Do not use the contents of an unlawfully intercepted communication

A person must not intentionally use, or try to use, the contents of a wire, oral or electronic communication while knowing or having reason to know it was obtained through an unlawful interception, for example as the basis of a decision about an employee or customer.

What a reviewer asks to see: Decision record in disciplinary or customer matters showing the evidence relied on was lawfully obtained; Instruction to investigators not to rely on recordings lacking all-party consent
Where monitoring plans usually fall short: Dismissal decision based on a secretly recorded conversation; Sales coaching built on calls recorded without an announcement
Source: Florida Security of Communications Act (Florida Statutes chapter 934), read 30 Sep 2026

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