Sources
NSW Workplace Surveillance Act 2005
Law. Placed at New South Wales. Read 30 Sep 2026; 9 provisions cited by the planner.
NSW WSA s 10Written notice of surveillance at least 14 days before it starts
Before surveillance of an employee begins, the employer gives the employee written notice (email counts as writing). The notice goes out no later than 14 days ahead of the start, unless the employee agrees to a shorter period; where surveillance is already running when someone is hired, or will start within 14 days of their first day, the notice is given before that person starts work. The notice states: the kind of surveillance (camera, computer or tracking); how it will be carried out; when it will start; whether it will be continuous or intermittent; and whether it will run for a specified limited period or be ongoing. No notice is needed for camera surveillance at a workplace that is not one of the employee's usual workplaces. Surveillance without a compliant notice is covert surveillance (s 19).
What a reviewer asks to see: Dated written or emailed surveillance notice to each affected employee covering the five required items: kind, method, start date, continuous or intermittent, limited period or ongoing; Distribution record (email log or signed acknowledgement) showing each notice went out at least 14 days before the system went live; Onboarding checklist step issuing the surveillance notice to new starters before their first day; Written employee agreement to any notice period shorter than 14 days
Where monitoring plans usually fall short: Notice issued on the go-live day or after surveillance has started; Notice says only that the company may monitor systems, with no start date or continuous or intermittent statement; New starters receive the notice in their first week rather than before starting; Notice never reissued when a new kind of surveillance (for example GPS added to vehicles) is introduced
NSW WSA s 11Camera surveillance: cameras visible and signs at each entrance
Camera surveillance of an employee is carried out only where the cameras (or housings or other fittings that ordinarily reveal a camera) can be clearly seen in the place under surveillance and signs that can be plainly seen at every way into that place tell people they may be under surveillance there. These conditions apply in addition to the s 10 notice.
What a reviewer asks to see: Camera register listing each camera, its location and a photograph showing it is visibly mounted or housed; Site plan marking every entrance to each monitored area with the location of the surveillance sign; Periodic walk-through inspection record confirming signs are in place and legible and cameras remain visible
Where monitoring plans usually fall short: Signs at the main entrance only, not at side, loading dock or staff entrances; Concealed or disguised cameras used for routine monitoring without a covert surveillance authority; Cameras added over time without updating signage or the camera register
NSW WSA s 13Tracking surveillance: visible notice on the tracked vehicle or thing
Tracking surveillance of an employee that tracks a vehicle or other thing is carried out only where a plainly visible notice on the vehicle or item shows that it is subject to tracking surveillance. This is in addition to the s 10 notice to the employee.
What a reviewer asks to see: Fleet or asset register listing every tracked vehicle or device with its tracking notice status; Photographs or inspection record of the tracking notice fixed on each vehicle or tracked item; Procedure requiring the notice to be fitted before a tracker is activated on a new or replacement vehicle
Where monitoring plans usually fall short: Pool or replacement vehicles fitted with telematics but no visible notice; Tracking apps on employer phones treated as outside the notice requirement; Notice placed where the driver cannot readily see it
NSW WSA s 12Computer surveillance: written policy notified in advance
Computer surveillance of an employee is carried out only as the employer's written policy on monitoring staff computer use allows, and only after the employee has been told of that policy in advance in a way that makes it reasonable to assume the employee knows and understands it. Monitoring outside what the policy describes is not covered.
What a reviewer asks to see: Approved computer surveillance policy describing what is monitored (email, web, application or device activity) and how; Record that each employee received the policy before monitoring began, with acknowledgement or training completion; Configuration record or tool inventory showing monitoring settings match what the policy describes
Where monitoring plans usually fall short: Policy buried in an intranet page employees were never directed to; Monitoring tool captures screenshots or keystrokes the policy does not mention; Policy last acknowledged years ago and not reissued after the monitoring scope changed
NSW WSA s 17Blocking email or internet access only under a notified policy, with prevented delivery notice
The employer stops an email to or from an employee getting through, or blocks access to a website, only when acting under an email and internet access policy notified to the employee in advance so that the employee can reasonably be taken to know and understand it. When an email is blocked, the employee is told as soon as practicable (a prevented delivery notice), by email or otherwise. No notice is needed where the email was blocked as spam (a commercial electronic message under the Spam Act 2003), because it or an attachment could have interfered with or damaged the employer's computers, network, programs or data, or because reasonable persons would regard it as menacing, harassing or offensive, or, for an outgoing email, where the employer did not know and could not reasonably know which employee sent it or that an employee sent it. The policy may not allow blocking merely because a message comes from an industrial organisation of employees or its officer, or because the email or website contains information about industrial matters. Maximum penalty 50 penalty units.
What a reviewer asks to see: Email and internet access policy with evidence it was notified to each employee in advance; Mail gateway configuration showing quarantine or block events generate a notice to the affected employee, with the permitted exceptions documented; Web filter category list reviewed to confirm union and industrial relations content is not blocked as such
Where monitoring plans usually fall short: Emails silently quarantined with no prevented delivery notice to the employee; Filtering categories block union websites or messages from union officials; Blocking policy exists but was never communicated to staff
NSW WSA s 19No covert surveillance of employees at work without a covert surveillance authority
The employer does not conduct, or arrange, covert surveillance of staff at work unless a covert surveillance authority issued by a Magistrate authorises it. Covert surveillance is any surveillance of an employee at work that does not meet Part 2 (notice, camera visibility and signs, computer policy, tracking notice). Maximum penalty 50 penalty units. Section 21 excludes law enforcement officers acting under other laws, cameras in correctional centres or custody, casino monitoring under the Casino Control Act 1992 and cameras recording legal proceedings; s 22 gives a security defence.
What a reviewer asks to see: Register of covert surveillance authorities held, each with issue date, expiry and scope; Investigation procedure requiring legal review and an authority before any hidden camera, hidden software or undisclosed tracking is used; Audit of surveillance systems confirming every system in use meets Part 2 or is covered by a current authority
Where monitoring plans usually fall short: Hidden camera installed after a theft without applying for an authority; Monitoring software rolled out without the s 12 policy, making it covert by default; Investigators contracted in without the employer checking the legal basis
NSW WSA s 22Security surveillance defence: sole security purpose, real risk and prior written notice
Where an employer relies on the defence for covert surveillance kept for workplace security, it must be able to prove that: the surveillance was solely to protect the security of the workplace or the people in it, with any surveillance of employees incidental to that; a real and significant risk existed that security would be compromised without covert surveillance; and the workforce there, or a body representing a substantial share of it, received written notice of the planned security surveillance before it began. A record from such surveillance that is unrelated to security is admitted against an employee in disciplinary or legal proceedings only where the desirability of admitting it outweighs the undesirability of evidence obtained that way.
What a reviewer asks to see: Security risk assessment showing the real and significant likelihood that required covert measures; Dated written notice to employees or their representative body of the intended security surveillance before it began; Written statement of the sole security purpose and rules preventing use of the footage for other matters
Where monitoring plans usually fall short: Defence claimed without any prior written notice to staff or their representative; Security surveillance footage used to discipline staff for unrelated conduct; No documented risk assessment supporting the need for covert measures
NSW WSA s 15No surveillance in change rooms, toilets, showers or bathing facilities
The employer does not carry out, or cause, any surveillance of its employees in a change room, toilet, shower or other bathing area at a workplace (up to 50 penalty units). A covert surveillance authority cannot authorise surveillance in these places either (s 20(3)).
What a reviewer asks to see: Camera register and site plans showing no camera field of view covers change rooms, toilets, showers or bathing areas; Commissioning sign-off for each new camera confirming its view excludes these facilities; Written instruction to security contractors prohibiting devices in these areas
Where monitoring plans usually fall short: Corridor or entry cameras whose field of view reaches into a change room or toilet area; Vendor installs cameras without the employer checking field of view; Portable or body-worn devices not covered by the prohibition in site rules
NSW WSA s 16No surveillance with a work device while the employee is not at work
The employer does not use a work surveillance device (a device used to watch the employee at work) to carry out surveillance of the employee at any time the employee is outside what s 5 counts as being at work (neither at a workplace of the employer nor elsewhere performing its work). The exception is computer surveillance of the employee's use of equipment or resources the employer provided or paid for. Law enforcement agencies as employers are outside the section. Up to 50 penalty units.
What a reviewer asks to see: Configuration record showing vehicle or phone tracking is switched off or not accessed outside working time; Policy rule stating out of hours use of tracking or camera data is prohibited except computer surveillance of employer-provided equipment; Access log review showing location data was not viewed for periods when the employee was off duty
Where monitoring plans usually fall short: GPS tracking left running on take-home vehicles with data reviewed for private trips; Camera or tracking data from a work device used to investigate conduct outside work; No technical or procedural boundary between working and non-working time
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